Reports and complaints
In order to make easier to manage critical issues and favor a fruitful dialogue between the administrative staff and the student community, the Joint Teachers-Students Committee has prepared this reporting form.
Any student can submit a report or complaint, remembering that they can also be forwarded to their representatives.
Sending the communication
- Reception of communication and content evaluation
- Assessment of the grounds of the communication and its forwarding to the relevant individuals and/or bodies
- Response to the proposer - (if email address was given).
- Management of the practice (specific improvement actions)
Notes to the procedure:
Handling times, depending on staff resources and other organizational constraints, will match to both the urgency of the communication and the relevant actors. Responses will be sent by e-mail to student@unisi.it institutional addresses when provided;
all practices will be periodically placed on the agenda of the Joint Teachers-Students Committee meetings.
The Committee responses to student reports and complaints can be found in meeting minutes. Reports and complaints related to individual teaching or faculty are forwarded to the relevant Teaching Committees.